Last Updated: May 12, 2026
North Glass Windows & Doors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services, including communications via SMS text messaging.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Mailing address
- Project or service details
- Any information submitted through contact forms, estimates, or SMS communications
Automated Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
How We Use Your Information
We use collected information to:
- Provide estimates, products, and services
- Respond to inquiries and customer support requests
- Communicate regarding appointments, scheduling, and project updates
- Send SMS or email communications you have opted into
- Improve our website and customer experience
- Maintain security and prevent fraudulent activity
- Comply with applicable legal obligations
SMS Messaging and Opt-In Consent
If you provide your mobile phone number and opt in to receive SMS communications, you consent to receive text messages from North Glass Windows & Doors related to:
- Appointment reminders
- Project updates
- Customer service communications
- Promotional offers or announcements (if applicable)
Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Consent to receive SMS messages is not a condition of purchase.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that help us operate our business, such as:
- Website hosting providers
- Payment processors
- Communication or scheduling platforms
These providers may only use your information as necessary to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve website functionality. You may choose to disable cookies through your browser settings.
Your Privacy Rights
You may request to:
- Access your personal information
- Correct or update your information
- Delete your information
- Opt out of marketing communications
To make a request, please contact us using the information below.
Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
North Glass Windows & Doors
105 Main Street
Ben Lomond, CA 95005
Phone: (831) 336-2288
Email: mail@northglass.net
Contractors License #175307
